Question 1

Does Pin Publisher actually cost nothing?

Accepted Answer

Yep — connecting Pinterest, building buckets, scheduling pins, and letting the queue run are all free. No card on file and no countdown clock anywhere.

Question 2

Do I need a Pinterest Business profile?

Accepted Answer

Yes. Pinterest only opens up API-based scheduling on Business profiles. Converting from personal is free and takes about a minute inside Pinterest's own settings.

Question 3

How long does setup usually take?

Accepted Answer

Most people are connected, have their first pins imported, and have a weekly plan running inside ten minutes.

Question 4

Can I poke around before connecting Pinterest?

Accepted Answer

Absolutely — you can explore the dashboard, drop in drafts, and shape buckets first. Automatic publishing only kicks in once a Pinterest profile is linked.

Question 5

How does a pin actually get published?

Accepted Answer

A background worker wakes up every minute, looks for slots whose time has arrived, picks the next pin from the bucket, and hands it to Pinterest's official API.

Question 6

What if a bucket runs out of pins?

Accepted Answer

Buckets with recycling switched on quietly bring older pins back after a cool-down. Buckets without recycling simply leave the slot empty until you add more.

Question 7

Can I adjust a pin once it's been scheduled?

Accepted Answer

Yes — open the Planned calendar, tap any slot, and reschedule, edit, or remove it. Drafts can be edited as much as you like before they ever join the queue.

Question 8

Which timezone do scheduled slots use?

Accepted Answer

Each Pinterest profile carries its own timezone setting. Slots fire in that profile's local time no matter where you happen to be.

Question 9

How tight is the posting timing?

Accepted Answer

Pins typically go live within sixty seconds of the scheduled slot. Pinterest's own API latency is the only real wildcard.

Question 10

What if Pinterest refuses a pin?

Accepted Answer

You'll get an in-app alert right away with the reason. Most rejections — bad image URL, expired token — clear up with a single retry.

Question 11

What exactly is a bucket?

Accepted Answer

A bucket is a cluster of related pins with its own schedule, target boards, and recycle behavior. Think 'Recipes' or 'Q4 launch' — each one runs independently.

Question 12

How many buckets can I have?

Accepted Answer

No cap. In practice most accounts settle around three to ten buckets per profile.

Question 13

Can a single pin live in more than one bucket?

Accepted Answer

Each pin sits in one bucket at a time, but you can duplicate it across buckets if you'd like it posted on different schedules or to different boards.

Question 14

What are bucket groups for?

Accepted Answer

Groups gather related buckets together — handy when a single Pinterest profile covers multiple sub-brands or content pillars.

Question 15

Which file formats can I import?

Accepted Answer

CSV and XLSX. Match your columns once — image URL, title, description, link, board — and every row becomes a draft pin.

Question 16

Can I upload images straight from my computer?

Accepted Answer

Yes. Drag JPG, PNG, or WebP files into any bucket and fill in the metadata inline.

Question 17

Do you catch duplicate imports?

Accepted Answer

We do. Rows matching existing pins are flagged, so you can safely re-upload a spreadsheet without doubling up the queue.

Question 18

Is there a row limit on a single import?

Accepted Answer

No hard cap. People routinely bring in five hundred-plus pins in one file.

Question 19

Can I run more than one Pinterest account?

Accepted Answer

Yes — connect as many as you manage. Each profile keeps its own boards, buckets, plans, history, and reporting fully separate.

Question 20

Is there a way to share access with a teammate?

Accepted Answer

Native team seats are on the roadmap but not live yet. Most agencies today use a single shared workspace dedicated to client work.

Question 21

Is my Pinterest password ever exposed?

Accepted Answer

Never. Pin Publisher uses Pinterest's standard OAuth — you authorize on Pinterest's own site, and we only receive a revocable access token.

Question 22

How are my access tokens stored?

Accepted Answer

Pinterest tokens stay encrypted at rest. Database access is locked down by row-level security so only your own account can read your own records.

Question 23

How do I revoke access?

Accepted Answer

Whenever you want — either from the Settings page in Pin Publisher or directly from Pinterest's connected apps screen.

Question 24

What happens to my data if I stop using the product?

Accepted Answer

You can disconnect Pinterest instantly. To fully wipe the account and stored pins, send us a quick note and we'll process the deletion for you.

Question 25

Will the free tier really stay free?

Accepted Answer

Yes. The core scheduler is committed to staying free. Anything paid that arrives later will sit on top as optional extras — never lock features that exist today.

Question 26

Are there paid plans yet?

Accepted Answer

Not at the moment. We may introduce optional team and advanced analytics tiers down the road, and we'll always announce well ahead of time.

Question 27

What about refunds?

Accepted Answer

There's nothing to refund — the product is free to use. If we ever launch a paid plan, a clear refund policy will ship alongside it.

Pin Publisher, straight answers

Getting started

Scheduling & publishing

Buckets & organization

Imports & content

Multi-profile & teams

Security & data

Pricing & billing

Something still unanswered?